Front Office Management

Front office is the place where guest ask most of its queries, it is a most vital part of a Hotel Operation related to services of hotel such as Check-In, Billing and other activities. A good Front Office manager should have all the information related to guests.

Infinite’s Front Office Management not only provides a tool for billing. It automates the process of reservation and check-in.


* Update regularly the reservation chart
* Keep all reservation correspondence up to date
* Keep room availability status up to date
* Handle amendment and cancellations of reservation
* Send expected arrival / departure list to all concern department
* Handling complaints, requests of guests and enquiring guest satisfaction